Cookies Policy

This Cookies Policy explains how Crown Control Pty Ltd ("Crown Control," "we," "us," or "our") uses cookies and similar tracking technologies on our website, www.crowncontrol.com.au. Please read this policy carefully to understand how we use cookies, the types of cookies we collect, and how you can manage your cookie preferences.

1. What Are Cookies?

Every website has a story, and your visitors want to hear yours. This space is a great opportunity to give a full background on who you are, what your team does and what your site has to offer. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know.
If you’re a business, talk about how you started and share your professional journey. Explain your core values, your commitment to customers and how you stand out from the crowd. Add a photo, gallery or video for even more engagement.

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2. Types of Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies are required for our website to function. They cannot be turned off in our system. They include:

• User authentication cookies for secure login.

• Session cookies that help navigate the website efficiently.

• Security cookies to detect and prevent fraudulent activities.​

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Analytical & Performance Cookies

These cookies collect anonymized data to help us understand how visitors interact with our website. They enable us to track website traffic, improve user experience, and optimize performance.

We use the following analytics tools:

1. Google Analytics & Google Tag Manager – These tools track website visits, session duration, and user interactions, helping us improve the site’s usability.

2. HotJar – Provides heatmaps and session recordings to analyze how users engage with different sections of the website.​

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Marketing & Advertising Cookies

These cookies track your browsing habits to deliver relevant advertisements based on your interests. They allow us to measure the effectiveness of our advertising campaigns and retarget users with personalized marketing content.

We use:

1. Facebook Pixel – Tracks user interactions with our website after engaging with Facebook ads, allowing us to optimize ad performance and deliver targeted content.

2. Google Ads Remarketing – Helps us show relevant ads to users who have previously visited our website.​

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3. Cookie Banner & Compliance

To comply with GDPR, CCPA, and Australian Privacy Laws, we provide a cookie consent banner on our website. This banner informs users about the cookies we use and allows them to accept or reject non-essential cookies.

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Your Consent

When you visit our website for the first time, a cookie banner will appear. By clicking "Accept All", you consent to the use of all cookies described in this policy. You can also customize your preferences by selecting "Manage Cookies".

You may withdraw your consent at any time by adjusting your browser settings or revisiting the cookie settings on our website.

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4. Managing Cookies

You can control and manage cookies through:

1. Our Cookie Banner – Adjust your preferences when prompted upon visiting our site.

2. Browser Settings – Most web browsers allow users to block or delete cookies through their privacy settings.

If you disable cookies, some website functionalities may not work correctly.

For more information on how to manage cookies, visit www.allaboutcookies.org.

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5. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in regulations, technologies, or business practices. Any updates will be posted on this page with the "Last Updated" date.

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For any questions, please contact us at: info@crowncontrol.com.au

Last Updated: 20 Dec 2024